Support

I can't sign in

Operali sends a 6-digit code to your email. Check your spam or junk folder. If nothing came, open the app and tap "Send a new code".

No email address? Ask your supervisor to show you a sign-in QR code, then tap "Sign in with a QR code" in the app and scan it.

The plaque doesn't open the app

Check that NFC is on in your phone's settings. Then open Operali, tap "Scan plaque" and hold the phone to the plaque.

If it still doesn't read, tell your supervisor. They can check the plaque.

My phone has no NFC

Tap "Clock in without plaque" in the app. It works only if your employer allows it. If the button is missing or refused, ask your employer to turn it on.

How do I delete my account?

In the app, tap the settings icon on the home screen, then under Account tap "Delete my account". You can also delete it on the web.

Delete your account on the web

A business owner must first transfer the business to another owner, or delete the business.

I own the business and need help

Write to us at the address above from the email you sign in with, and tell us your business name and what you need. We answer within 2 business days.